At one client, we’ve been using Basecamp which I’ve fairly swiftly decided doesn’t scale to be a proper issue tracker for a software development team. It’s pretty and nice for managing casual tasks and discussions. It doesn’t replace a Wiki either because their Writeboard facility is somewhat bolted-on and lacks search.
So, I’ve been looking around a bit for other hosted solutions, just to compare prices without suggesting things are necessarily of equal perceived value. Ironically, we’re probably only interested in a relatively small fraction of what this various tools can provide. I started working on this posting because I couldn’t find an easy summary table.
The following table shows prices that are generally for the smallest bracket provided, above 1-2 user free offers.
|Mantis on GoDaddy||$7||$78||Using Linux Deluxe hosting, no user limit|
|No Kahuna||$9||$108||3 projects, 900MB storage|
|Unfuddle||$9||$108||Micro plan – 10 users, 4 projects, 512MB storage|
|Code Spaces||$10||$120||MicroISV level – 4 users, Unlimited projects, 1GB storage|
|Lighthouse||$10||$120||Personal level – 10 users, 3 projects, 100MB storage|
|ActiveState Workspace||$14||$168||Standard level – Unlimited users, 5 projects, 1.5GB storage|
|Trac on DejaVu||$19||$228||Lite level – 5 users, 10GB storage|
|Intervals||$20||$240||Basic account – unlimited users, 10 projects, 500MB storage|
|Trac on SourceHosting||$25||$300||5 users|
|Basecamp||$49||$588||This is for the Plus version, not the cheapest ($24/month). Plus offers 35 “projects’ but due to the UI you tend to use Projects the way a more complex system would use categries, so you use a lot of them (think project * category in a typical dev shop).|
|FogBugz||$75||$900||calculated for 3 users but billing is $25/user/month on actual unique use|
|TargetProcess||$75||$900||prices $25 per user so scaled for 3 users, full-blown Agile management system|
|VersionOne||$87||$1,044||$29 per user so scaled for 3 users|
|ZenDesk||$95||$1,140||5 user price, targetted at being helpdesk more than plain issue tracker|
|Rally||$105||$1,260||prices $35 per user so scaled for 3 users, also seem to charge $10/month for lots of add-ons|
Products which don’t appear to offer hosted services but come up often on recommendations: